Language Testing Frequently Asked Questions

Language proficiency testing evaluates how well a candidate can use language to communicate orally (listening and speaking test) and/or in writing (written test).

What are the main different types of language tests? What do we test in a language test?

Does ALTA provide language tests for specific industries

ALTA has off-the-shelf tests for specific industries like: healthcare providers, law enforcement (police patrol), behavioral health, dentists and hygienists, and document reviewers. ALTA develops new industry-specific tests on an ongoing basis to meet the needs of any organization or industry.

What is the difference between the ALTA standard test and a customized test?

Many of ALTA’s clients want a general test to place the skills of their candidates on a language performance scale. A standard off-the-shelf test typically meets this need.

For other clients who have needs that go beyond our standard test offerings, the ALTA team will identify the language skills and specific terminology necessary to perform the tasks. This process involves interviews, document collection, development of a customized test, and beta-testing of incumbents currently performing the job in order to determine the job’s requirements from a language standpoint. By defining the requirements for a job in quantifiable terms, an organization can use language testing results as part of the selection process and have a defensible basis for where the pass-fail line is placed when testing is done.

Why is language testing important? Why do I need to have my employees tested?

Imagine your organization needs to hire several customer service representatives who can handle questions from your Spanish speaking customers. The candidate’s ability to communicate effectively in Spanish is a key function of the job, but how will you ensure that the individuals you hire speak the language they say they speak? How will you ensure they are at the level of proficiency required for the task? Language testing provides an objective, standardized way to ensure that language abilities are clearly measured, which is vital when they are a key function of the position.

What is the value of using independent language testing? Why can't I have an employee who speaks the language test our new employees?

An independent testing organization such as ALTA has no vested interest in the outcome of the tests. We have no incentive to pass or fail candidates because of other factors such as personality, a need to fill positions, or existing relationships. An independent testing organization instead focuses only on the candidate’s performance in using the language. We have a strong interest in maintaining our reputation for quality, and our emphasis is on using valid and reliable tests to properly rate the candidate’s performance. As a result, independent language testing gives the assurance that the testing is legally defensible.

What Languages does ALTA test?

The languages are listed here.